DOOR SUPERVISORS RESPONSE FOR VENUE SAFETY
We will provide you with licensed high quality door supervisors for Public Houses centres who will enable you to create a good first impression, relationship building with your customers and upholding of your premises license. We will work with you to ensure that your venue is safe and secure and your customers have the best possible experience.
Our Door Supervisors display a smart, professional appearance and a friendly demeanour in order to welcome customer to your venue and encourage passing trade. Door Supervisors are often the first and last point of contact your customers have with your venue and we ensure they receive the right impression.
We recognise your relationship with your regular trade is integral to your bottom line. As such we place a strong emphasis on the importance of relationship building as part of our development program. In particular we have developed a module on maintaining positive relationships during conflict, to ensure even when things go wrong the customer wants to return.
Your premises licence is our concern. We collect data on incidents, refusals and capacity figures to ensure you licence is protected. We also offer personal license qualifications to our door supervisors in order to promote a greater understanding of their role in the protection of your business.
The welfare of your customers is also our concern. In order to promote this our Door Supervisors are trained in first aid and health and safety procedures to recognise the importance of looking after people within their job role.